Privacy Policy.

Last updated: November 10, 2026

This Privacy Policy explains how Charge2Go may collect, use, disclose and protect personal information when you visit our website or use a Charge2Go rental station.

1. Information we may collect

Depending on how you interact with the service, information may include rental and transaction details, station and return records, contact information you provide when requesting support, and technical information such as device, browser and website usage data.

2. Payments

Payments are processed through Stripe. Charge2Go does not ask you to send full payment-card details by email. Payment information is handled by Stripe in accordance with its own privacy and security practices. Please review Stripe's privacy information for details about its processing.

3. How we use information

We may use information to provide and administer rentals, process payments and pre-authorizations, confirm returns, provide customer support, prevent misuse or fraud, maintain station operations, troubleshoot issues and meet legal obligations.

4. Sharing information

We may share relevant information with service providers that help operate the rental service, including payment processing and kiosk or rental-system providers, and where required or permitted by law. We do not describe payment data as being stored only by Stripe unless that is confirmed for the complete rental system.

5. Retention and safeguards

Information is retained only as long as reasonably needed for the purposes described above, subject to legal, accounting, dispute-resolution and operational requirements. We use reasonable safeguards designed to protect personal information, but no method of transmission or storage is completely secure.

6. Your choices and privacy requests

Depending on applicable law, you may have rights to request access to or correction of personal information, or to ask questions about how it is handled. Contact us using the email below. We may need to verify your identity before responding.

7. Third-party services and links

Our service may rely on third-party providers, including Stripe. Their websites and services are governed by their own privacy terms. This website may link to external websites that Charge2Go does not control.

8. Contact

For privacy questions or requests, email charge2_go@outlook.com.